Senior Marketing Automation Manager (HubSpot/Salesforce)

Location: Bulgaria, with hybrid or remote working options; a valid Bulgarian work or residence permit is required.

Company

Chaos is a global software company developing visualization and design solutions for architecture, design, media and entertainment, product e-commerce, and creative professionals.

What you will do

• Administer and maintain core go-to-market automation platforms, including configuration, architecture, and system health.
• Design and improve cross-functional processes and scalable automation workflows across Sales, Customer Success, and Marketing.
• Maintain Salesforce dependencies, integrations, synchronization logic, data mappings, and reusable architecture patterns.
• Assess the revenue technology stack and recommend systems to build, change, deprecate, or adopt.
• Own data governance, workflow QA, validation frameworks, pre-launch checks, and post-launch monitoring.
• Translate complex commercial requirements into technical architecture and mentor colleagues across teams.

Requirements

• At least 6 years of hands-on administrative experience with enterprise CRM and marketing automation platforms.
• At least 2 years operating at an expert or lead level, including standards-setting, architecture decisions, or mentoring.
• Deep expertise in HubSpot configuration, advanced workflows, segmentation, third-party integrations, and data architecture.
• Experience managing Salesforce objects, multi-platform synchronization logic, and native reporting.
• Strong systems thinking, process mapping, independent judgment, stakeholder communication, and mentoring skills.
• Professional verbal and written fluency in English is mandatory.

Nice to have

• Experience evaluating and adopting emerging revenue technology or specialized automation platforms such as Hook.

Culture & Benefits

• Hybrid or remote work from Bulgaria.
• Work in a global software organization with offices in 11 cities.
• Collaborative environment focused on teamwork, commitment, curiosity, and mastery.
• Confidential handling of applications.