IT Manager (Microsoft 365)

Location: Petah Tikva, Israel

Company

hirify.global develops and operates technology-driven systems and requires reliable, secure, and scalable internal IT operations.

What you will do

• Lead, mentor, and develop a three-person IT Helpdesk and Systems Administration team.
• Take hands-on ownership of complex technical issues, system administration, infrastructure changes, and IT projects.
• Manage daily IT operations, service management, ticketing, escalations, documentation, and service-quality reporting.
• Administer Microsoft 365, Entra ID, Azure-related services, endpoints, networks, servers, backups, cloud services, and business systems.
• Manage onboarding and offboarding, identities and access, equipment, software provisioning, IT assets, licenses, vendors, and procurement.
• Support the operational implementation of security controls and collaborate with R&D, Operations, HR, Finance, and other departments.

Requirements

• At least five years of hands-on experience in IT operations, system administration, infrastructure, or a similar technical role.
• At least two years of management experience, including leadership of IT support and systems administration professionals.
• Strong practical experience with Microsoft 365, Entra ID, Windows, macOS, enterprise endpoints, networks, and IT systems.
• Experience with MDM or UEM, device deployment, patch management, encryption, endpoint compliance, identity management, SSO, MFA, and access reviews.
• Knowledge of networks, Wi-Fi, VLANs, firewalls, VPNs, DNS, ticketing platforms, asset management, procurement, licensing, vendors, and IT budgets.
• Good written and spoken English is required.

Culture & Benefits

• Full-time, hands-on operational leadership role.
• Direct collaboration with the Director of IT & Cybersecurity.
• Opportunity to build structured, documented, and scalable IT operations.
• Responsibility for improving employee technology experience, reliability, and operational efficiency.