Technical Solutions Engineer (FDE)

Location: Hybrid in Ciudad de México, CDMX, Mexico

Company

hirify.global is a fast-growing HR software company founded in 2016 that helps SMEs automate HR workflows, centralize employee data, and improve business decisions.

What you will do

• Own the end-to-end technical workstream for enterprise and strategic accounts from late-stage pre-sales through onboarding and production adoption.
• Lead technical discovery, workshops, solution design sessions, and delivery planning with technical and business stakeholders.
• Guide advanced configuration, data onboarding, integrations, testing, validation, and go-live.
• Investigate complex technical issues using logs, data, and operational signals, and drive blockers to resolution.
• Build lightweight scripts, validators, queries, and utilities for migrations, reconciliation, data cleanup, and verification.
• Coordinate with Product, Engineering, Security, Data, Partnerships, and Sales while providing technical customer support through email and ticketing channels.

Requirements

• 3–5 years of experience in technical consulting, implementations, solutions engineering, customer engineering, advanced support, or professional services in a SaaS environment.
• Engineering mindset with practical experience in debugging, data investigation, scripting, root-cause analysis, mitigation design, and incident communication.
• Experience working with sprints or similar delivery cadences and using Jira or an equivalent planning tool.
• Hands-on knowledge of at least two areas: APIs and integrations, data management and migration, or identity and access.
• Experience managing enterprise customer stakeholders, scope, risks, dependencies, expectations, and technical trade-offs.
• Fluent English and Spanish are required.

Nice to have

• Experience with enterprise security processes, including security questionnaires, reviews, and change windows.
• Familiarity with cloud concepts such as Azure and observability tools including logs and metrics.
• Background in HR tech, payroll, time tracking, identity, or other complex B2B domains.
• Experience working in fast-paced environments with ambiguity and frequent change.

Culture & Benefits

• High-growth, multicultural, and collaborative environment.
• Language exchange program.
• Grocery vouchers, private health insurance with nutrition and therapy support, and Wellhub.
• Hybrid work model with shorter Fridays.
• Breakfast, snacks, and free coffee and tea.