Transportation Operations Specialist | Customer On-Site

Location: Customer on-site in Memphis, Tennessee, United States

Company

hirify.global provides global supply chain management and logistics services through unified systems and a worldwide network.

What you will do

• Execute transportation workflows for inbound and outbound warehouse activities, coordinating customers, carriers, 3PLs, and warehouse vendors.
• Arrange domestic and international shipments based on cost, transit time, transport mode, and shipment requirements.
• Monitor deliveries, warehouse and trailer capacity, and OTIF performance while resolving operational bottlenecks.
• Drive carrier and service-provider performance across hub-and-spoke locations and ensure SOP compliance.
• Collect and interpret operational data to improve transportation efficiency and support corrective actions.
• Act as the primary contact for logistics inquiries, escalations, delivery issues, and customer-facing resolution.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 2–4 years of experience in supply chain, logistics, and/or transportation.
• Experience with logistics software, including ERP, transportation management systems, and warehouse management systems.
• Strong knowledge of international shipping regulations and customs procedures.
• Effective communication, negotiation, customer service, analytical, and issue-resolution skills.
• Ability to prioritize and manage work in a fast-paced operational environment.

Culture & Benefits

• Professional, collaborative, customer-service-oriented work environment.
• Paid vacation, holidays, and sick time.
• Medical, prescription drug, dental, vision, life, and long-term disability insurance.
• 401(k) retirement savings plan for US employees and an employee stock purchase plan.
• Training and personnel development programs.
• Work visa sponsorship and relocation assistance are not provided.