NOC Service Analyst (Student Position) (Networking)

Location: On-site in Jerusalem, Israel. Availability for night and weekend shifts and at least three shifts per week is required.

Company

hirify.global develops technologies for accident prevention and semi-autonomous and fully autonomous vehicles.

What you will do

• Monitor networks, servers, hardware, routers, switches, firewalls, and remote technologies.
• Handle incoming calls and provide first-level IT troubleshooting and resolution for clients.
• Diagnose network and server problems and oversee preventative maintenance of networking equipment.
• Document incoming calls, technical issues, resolutions, and ticket progress.
• Analyze operational data and prepare reports.
• Communicate with vendors about ongoing technical problems.

Requirements

• Currently pursuing an engineering degree with at least four semesters remaining.
• Available to work weekends and nights and provide at least three shifts per week.
• High level of English.
• Strong technical analysis and communication skills for network operations and first-level IT support.

Nice to have

• Knowledge of Python.
• Knowledge of C++.

Culture & Benefits

• Hands-on work with a network operations center team.
• Opportunity to contribute to technologies focused on safer and more autonomous driving.