Partner Delivery Engineer (Transportation Technology)

Location: Hybrid work in Tel Aviv, at the Midtown office.

Company

hirify.global develops technology and services that transform public transportation systems into smart, data-driven, and efficient digital networks serving agency partners worldwide.

What you will do

• Investigate and resolve complex system escalations while minimizing disruption to live transit operations.
• Resolve challenging customer issues in a collaborative, high-impact environment.
• Collaborate with R&D, Partner Success, and Product to turn technical roadblocks into product enhancements.
• Build analytical workflows to monitor support trends and proactively prevent recurring partner challenges.
• Develop tailored documentation and knowledge bases to help internal teams troubleshoot effectively.

Requirements

• Bachelor’s degree in a technical field.
• At least 1 year of experience in technical support, software engineering, or solutions engineering.
• Ability to communicate complex technical concepts clearly to diverse, non-technical audiences.
• Strong analytical and root-cause problem-solving skills.
• Ability to work effectively in a fast-paced, hybrid environment.

Culture & Benefits

• Competitive compensation package including base salary and equity.
• Health insurance with a discount for family members.
• Career development and growth opportunities.
• Freefit and other sports lessons, 10bis/Cibus, happy hours, team events, communities, and other benefits.
• The product provides alternative transport solutions designed to make cities more efficient, accessible, and greener.