Senior Manager, Program Management (Business Planning)

Location: Taipei, Taiwan

Company

hirify.global operates an e-commerce platform in Taiwan, including next-day Rocket Delivery and international Rocket Oversea delivery.

What you will do

• Define category growth strategies across availability, price sharpness, and delivery experience.
• Develop detailed plans to scale existing initiatives and create roadmaps for new programs.
• Align brand management, marketing, pricing, product, engineering, catalog, and business stakeholders on category goals and processes.
• Monitor program performance, resolve operational issues, and coordinate improvement plans.
• Create category scorecards using input and defect metrics to assess category health.
• Prepare reports and detailed documentation for stakeholders and leadership.

Requirements

• At least 8 years of experience in management consulting, business operations, program management, or e-commerce.
• Experience in project or program management, operations, or customer service within e-commerce.
• Strong strategic thinking, analytical skills, business acumen, and problem-solving ability.
• Ability to adapt to a fast-changing environment and work independently and collaboratively.
• AI/LLM proficiency is preferred.

Culture & Benefits

• Cross-functional collaboration with product, engineering, catalog, and business teams.
• Opportunity to contribute to hirify.global’s expansion and growth in Taiwan.
• Work focused on improving the customer shopping and delivery experience.

Hiring process

• Application review.
• Job fit interview followed by a focus interview or virtual focus interview.
• Offer stage.