5 дней назад
Account Support Manager (Logistics)
3 000 - 4 200SGD
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Support Manager (Logistics): Coordinating shipment tracking, customer KPIs, reporting, and data management for a global logistics customer with an accent on international shipment visibility, compliance, and process accuracy. Focus on building operational reports, aligning stakeholders across origins and destinations, and solving claims, freight auditing, and project cargo requests.
Location: Position may be based in any district under South Asia, with Singapore specified as the country and location.
Salary: SGD 3,000–4,200 per month
Company
is a Fortune 500 global logistics company providing supply chain management, international trade, and integrated information systems across a worldwide network.
What you will do
- Act as a control tower by tracking shipment milestones and proactively reporting status and risks to customers.
- Coordinate with customer stakeholders and teams across global, regional, district, origin, and destination operations.
- Create, run, and distribute operational reports and data tools covering customer KPIs, shipment visibility, and process performance.
- Ensure data is accurate, timely, complete, and aligned with agreed customer requirements.
- Support freight bill auditing, project cargo requests, claims, OSD issues, and other customer projects.
- Identify process improvement opportunities and help deliver required lead-time and customer satisfaction targets.
Requirements
- Diploma or equivalent qualification with at least three years of work experience.
- Strong knowledge of data management fundamentals.
- Strong proficiency in Excel, Power BI, BI reporting, and visual storytelling.
- Strong communication, presentation, and PowerPoint skills.
- Ability to support flexible working hours and remain contactable after office hours to liaise with US and EU origins.
Nice to have
- Experience in account management or business development.
Culture & Benefits
- Full-time employment in a global logistics organization.
- Professional, leadership-oriented, and customer-service-focused working environment.
- Opportunities for internal career growth and promotion.
- Work supporting a major global customer and international supply chain operations.
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