Quality Procedures & Training (QPT) Specialist (MasterControl)

Location: Hybrid role in Lake Forest, California, United States

Company

hirify.global operates a global quality and technical services organization supporting regulated documentation, training, and compliance activities.

What you will do

• Administer Document Change Request routing and support the full lifecycle of controlled documents, from creation and review through release, periodic review, obsolescence, and archival.
• Format, proofread, standardize, and maintain SOPs, work instructions, forms, policies, templates, whitepapers, metadata, attachments, and approval records.
• Create and maintain courses, exams, job codes, trainee assignments, group sign-offs, training records, and role-based training matrices.
• Monitor document and training compliance, prepare reports, investigate discrepancies, and support audits, inspections, CAPA, change control, and continuous improvement.
• Guide document owners, approvers, managers, trainees, and administrators on MasterControl and Alchemy processes.
• Train users on system navigation, document review and approval, DCR creation, and training completion while maintaining job aids and troubleshooting resources.

Requirements

• Bachelor’s degree in science, engineering, quality, or a related technical discipline.
• At least 3 years of hands-on experience in QA document control and training administration within a regulated environment.
• Experience with document and training or learning management systems; MasterControl Documents and Training experience is strongly preferred.
• Working knowledge of 21 CFR Parts 11, 111, and 117, as well as ISO/IEC 17025.
• Advanced Microsoft Office skills, especially Word styles, multilevel numbering, document layout, templates, Excel tracking, and PowerPoint.
• Strong organizational, analytical, written, verbal communication, and cross-functional coordination skills.

Culture & Benefits

• Collaborative, deadline-driven work with Global Quality and Technical Services, functional managers, process owners, subject matter experts, HR, and regional administrators.
• Work across worldwide operations with responsibility for clear communication, responsive service, and disciplined workflow coordination.
• Eligible U.S. employees receive medical, dental, vision, HSA, FSA, life, disability, and employee assistance benefits.
• Additional benefits include a 401(k), employee stock purchase plan, wellness incentives, supplemental insurance, and pet insurance.
• Paid time off includes U.S. holidays, vacation, sick time, volunteer time, parental leave, bereavement leave, personal leave, and voting time.