Business Operations Analyst, AI & Innovation - Brand Consulting

Location: Hybrid role in the New York office, with a minimum of three days per week on-site.

Annual base salary: $74,000–$88,000 in New York, NY. The role is also eligible for benefits and a discretionary bonus.

Company

hirify.global is an entertainment and sports agency providing services across filmed and live entertainment, digital media, publishing, sponsorships, endorsements, licensing, media finance, fashion, brand marketing, and philanthropy.

What you will do

• Test, document, maintain, and refine agentic workflows and tooling on approved enterprise AI platforms.
• Scale the shared AI component library and establish reusable architectural frameworks for new workflows.
• Coordinate the integration and deployment of proprietary AI systems and internal tooling across account and functional teams.
• Track live workflow metrics, identify performance drift and technical issues, and mitigate risks to the end-user experience.
• Manage usage and spend dashboards, monthly reporting for Finance, vendor portal administration, provisioning workflows, access tiers, and platform compliance.
• Manage workflow-request intake, maintain the use-case inventory and quarterly build slate, and coordinate departmental workflows and stakeholder communication.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a similar discipline.
• 2–3 years of relevant experience as an analyst, coordinator, or product-support professional.
• Working knowledge of AI tools and a product-management mindset, including gathering requirements, prioritizing intake, and coordinating across stakeholders.
• Strong organizational skills and the ability to manage several concurrent workstreams.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook, with strong PowerPoint skills.
• Exceptional attention to detail and the ability to manage multiple deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Team-oriented and comfortable working cross-functionally.

Nice to have

• Agency experience, ideally in sports and entertainment.
• MBA or another advanced degree in operations or a related field.
• Familiarity with budget tracking and financial concepts.
• Familiarity with AI platforms such as Claude, ChatGPT, Gemini, Copilot, Perplexity, Lovable, Cursor, or similar tools.

Culture & Benefits

• Flexible hybrid work schedule with at least three days per week in the New York office.
• Medical insurance, basic life and AD&D insurance, telemedicine, mental health counseling, and employee assistance resources.
• Paid vacation, holidays, sick time, parental leave, other paid leaves, NICU leave, bereavement resources, and adoption benefits.
• Educational assistance, dental and vision insurance, a 401(k) plan, flexible spending accounts, a health savings account, and voluntary life and AD&D insurance.
• Commuter benefits.