Customer Solution Associate, Proficient in English and French

Location: Spain; open to candidates located in Málaga or Valencia. Hybrid work with one day per week at the nearest office; workplaces are available in Madrid, Barcelona, and Málaga.

Company

hirify.global provides a customizable enterprise SaaS platform for global talent acquisition and talent management.

What you will do

• Understand how the platform can be tailored to customer requirements.
• Collaborate with account managers to clarify assignment scope, timelines, and customer needs.
• Manage assignments from case creation through resolution while coordinating with other teams.
• Configure customized solutions and move configurations from test environments to production.
• Analyze and create relevant reports and run QA tests to verify solution quality.

Requirements

• Fluent English and French.
• Strong analytical and communication skills.
• Passion for technology and comfort using AI tools in day-to-day work.
• Ability to prioritize assignments and understand their context.

Nice to have

• Advanced education.
• Interest in staying current with emerging AI capabilities.

Culture & Benefits

• Flexible hybrid work and flexible hours.
• Competitive salary with an annual review.
• Sanitas health coverage and 23 vacation days per year.
• Four paid days per year for professional development events.
• Paid internet expenses and a flexible compensation plan.
• Learning, mentorship, career development, and leadership opportunities in a collaborative environment.