Senior Product Manager (Agentic Commerce)

Location: Remote anywhere in the continental United States, or in corporate locations in Utah or Arizona.

Company

hirify.global provides in-store and e-commerce lease-to-own solutions and operates as a subsidiary of PROG Holdings, a FinTech holding company.

What you will do

• Own and maintain the product roadmap for the post-approval customer experience.
• Lead cross-functional initiatives involving engineering, design, stakeholders, customers, and market research.
• Define use cases, product requirements, features, acceptance criteria, and iterative release schedules.
• Optimize digital storefront and commerce journeys across merchandising, applications, checkout, and post-purchase flows.
• Use funnel, conversion, and feature-performance data to test experiences, identify friction, and drive improvements.
• Communicate product timelines, risks, blockers, successes, and failures while building organizational alignment.

Requirements

• 5–7 years of experience in software product management.
• Experience managing consumer-facing digital commerce, storefront, and customer experience products.
• Direct experience with agentic commerce solutions and B2B2C commerce platforms.
• Experience with conversion optimization, customer acquisition, A/B testing, and web and mobile products.
• Experience configuring or optimizing AI chatbot workflows for self-service customer resolution.
• Familiarity with financial services or FinTech products, including payment flows, lease or loan lifecycles, and regulatory requirements.

Nice to have

• Payment, billing, risk, lease-to-own, BNPL, or consumer lending product experience.
• Experience with commerce platforms, merchant storefront integrations, hosted checkout, APIs, SDKs, or plug-ins.
• Experience with customer notification systems using push, email, or SMS triggers.
• Mobile and web-based product experience.

Culture & Benefits

• Remote work from the continental United States or work from corporate locations in Utah or Arizona.
• Medical, dental, vision, and life insurance with paid parental leave.
• Company-matched 401(k), paid time off, paid holidays, and paid volunteer hours.
• Employee stock purchase program, tuition reimbursement, and charitable gift matching.
• Company-provided equipment and services, plus employee resource groups.