Laboratory Software System Administrator

Location: Wallingford, Oxfordshire, United Kingdom; full-time, site-based role at the Wallingford laboratory

Company

hirify.global provides Geo-data and technical expertise for offshore wind, energy transition, infrastructure, marine, and other global projects.

What you will do

• Administer laboratory and operational systems supporting geotechnical testing, sample tracking, reporting, workflows, and project data.
• Manage user accounts, permissions, configurations, system governance, change control, and configuration records.
• Investigate and resolve technical issues with laboratory teams, engineers, software providers, and IT colleagues.
• Support upgrades, enhancements, controlled releases, system testing, user acceptance testing, and defect tracking.
• Configure workflows, forms, reports, and system settings while monitoring data quality and system performance.
• Support data migration, cleansing, validation, documentation, training, and ongoing user support.

Requirements

• Degree in computer science or a related discipline, or equivalent systems-administration experience.
• Experience administering business-critical applications, enterprise systems, or laboratory management systems.
• Strong troubleshooting, analytical, communication, and stakeholder-management skills.
• Experience with user access controls, system configuration, software testing, controlled releases, and user acceptance activities.
• Strong attention to detail and a focus on data integrity, accuracy, quality, and continuous improvement.
• Ability to manage competing priorities while maintaining a high standard of service delivery.

Nice to have

• Experience with laboratory information management systems or other laboratory software platforms.
• Knowledge of ISO 17025 or comparable quality-controlled laboratory environments.
• Experience with SaaS platforms, databases, or application integrations.

Culture & Benefits

• Career and training opportunities in the United Kingdom and internationally.
• Contributory pension scheme, private medical insurance, health cash plan, group life assurance, and group income protection.
• Enhanced maternity and paternity pay, long-service awards, values awards, and an employee referral bonus scheme.
• Discounted gym membership, a discounts platform, and a prepaid cashback card.
• Inclusive working environment focused on diversity, fairness, belonging, and employee development.