AI-Enabled Revenue Operations Specialist (F/M/D)

Location: Munich, Germany — hybrid work setup.

Company

hirify.global develops reality-capture and digital-factory solutions that create photorealistic digital twins of the built environment for manufacturers and laser-scanning professionals.

What you will do

• Build and improve AI-enhanced funnel reporting across BDS, AE, and CSM stages, including conversion rates, pipeline velocity, stage duration, drop-off patterns, forecasting, bookings, and revenue reporting.
• Automate QBR reporting packages, data pulls, trend detection, draft narratives, anomaly alerts, and other insight-generation workflows.
• Map, diagnose, and redesign lead-to-opportunity and deal-to-customer handovers, preserving context, commitments, and expansion signals.
• Create AI-assisted strategic account insight packages combining CRM data, interaction history, product usage patterns, and external signals.
• Analyze conversation intelligence, product usage, and behavioral data to identify objections, competitive mentions, feature requests, adoption barriers, expansion signals, and churn indicators.
• Translate findings into GTM directives for positioning, campaign targeting, sales plays, and customer success interventions; document scalable solutions and advise revenue leaders.

Requirements

• 3–5 years of experience in Revenue Operations, Sales Operations, or Business Analytics within a B2B technology or SaaS environment, or commercial experience in BDS, SDR, Account Executive, or Customer Success combined with operational and AI skills.
• Deep understanding of the B2B revenue funnel from lead creation through customer renewal.
• Hands-on experience with CRM systems such as HubSpot, Dynamics CRM, or comparable platforms, including report building, workflow configuration, and data quality management.
• Demonstrated ability to use AI tools such as Claude, ChatGPT, or Copilot for operational work relied on by teams.
• Technical fluency to read, understand, and adjust AI-generated SQL queries, API integrations, and lightweight scripts.
• Experience with BI and reporting tools such as Power BI, Tableau, Looker, or similar, including dashboard building and translating data into storylines.

Nice to have

• Experience building agentic or automated AI workflows, including multi-step prompts, API-connected AI pipelines, or AI-driven alerting systems.
• Familiarity with integration and automation platforms such as Zapier, Make, or similar.
• Exposure to conversation intelligence tools such as Fathom, Gong, or Chorus and extracting actionable patterns from interaction data.
• Experience in a company scaling from mid-market to enterprise, where processes need to be built rather than inherited.

Culture & Benefits

• Hybrid work setup with flexible working hours.
• 30 days of paid time off per year.
• Full visa and relocation support for international candidates.
• EGYM Wellpass subsidy, Deutschlandticket subsidy, and JobRad bike leasing.
• Competitive compensation package, employee referral bonus of up to 4000 EUR, and financial support for local language classes.
• Open, diverse, collaborative culture with trust, transparency, project ownership, and career growth opportunities.

Hiring process

• Initial screening call.
• Up to three interview rounds.