Solutions Engineer (Cybersecurity)

Location: Sao Paulo, Brazil

Company

TrendAI™, the AI security business unit of hirify.global, provides AI visibility and consolidated security solutions for organizations.

What you will do

• Listen to customer challenges, collaborate with sales, and demonstrate security solutions.
• Deliver proof-of-concept services for prospective customers and maintain ongoing customer relationships.
• Conduct technical touchpoints and health checks with existing customers.
• Develop subject matter expertise in assigned products and solutions.
• Share best practices with Solutions Engineers and channel customer feedback and feature requests to Product Management.
• Deliver partner presentations, webinars, marketing events, and customer-facing activities, including regional travel.

Requirements

• Computer Science degree or diploma, or equivalent education combined with pre-sales experience in security software and systems.
• Experience with Microsoft and Linux software and systems.
• Strong troubleshooting, problem-solving, multitasking, communication, customer service, account management, and negotiation skills.
• Ability to work with administrators, C-level executives, sales teams, and diverse customers.
• Knowledge of anti-malware, intrusion detection and prevention, data loss prevention, file integrity monitoring, email and web security, Syslog, and SIEM solutions.
• Understanding of the MITRE ATT&CK Framework or security operations center functions; sales engineering experience of 2–5 years is preferred.

Nice to have

• Experience with Infrastructure as Code tools such as CloudFormation or Terraform.
• AWS, Microsoft Azure, or Google Cloud certification.
• ECIH or CISSP certification.
• Linux, Solaris, or UNIX system administration training or experience.

Culture & Benefits

• Fast-paced environment with minimal supervision and self-paced learning opportunities.
• Collaboration across a connected, multicultural workforce.
• Regional travel for customer activities, marketing events, and user groups.
• Commitment to diversity, innovation, and equal employment opportunity.