Project Manager I, SPN (Supply Chain)

Location: Remote, United States; willingness to travel up to 50% for customer-critical milestones such as kickoffs and go-lives.

Company

hirify.global provides commerce-enablement technology and fulfillment services, including OMS, WMS, warehousing, transportation, and shipping solutions for DTC and B2B brands.

What you will do

• Manage a portfolio of customer projects, including fulfillment onboarding, WMS and OMS launches, and professional services engagements.
• Own the onboarding process from contract signature through hypercare, coordinating systems, infrastructure, SOPs, training, testing, launch, and post-deployment feedback.
• Partner with Commercial, Implementation, Integration, Operations, and customer stakeholders to deliver business outcomes.
• Balance timelines, scope changes, milestone risks, resource limitations, customer priorities, and project budget constraints.
• Track onboarding performance, develop KPIs, and improve processes, tools, and customer experiences.
• Lead technology deployments, legacy-system migrations, and new process implementations across the supply chain network.

Requirements

• Excellent verbal and written communication skills with internal and external stakeholders.
• Experience in a cross-functional, customer-oriented change role such as consulting, management, or customer implementation.
• Experience in supply chain services, SaaS, and/or consulting environments.
• Ability to deliver results in complex, fast-paced environments while managing priorities, risks, resources, and changing requirements.
• Strong resilience, collaboration, problem-solving, and continuous-improvement skills.
• Ability and willingness to travel up to 50% for customer-critical milestones.

Nice to have

• Supply chain or logistics experience, especially implementing WMS, OMS, SaaS, or fulfillment solutions.
• Functional or technical solution design experience.
• Business process transformation, change management, and legacy-system retirement experience.

Culture & Benefits

• Full-time employment with a remote work arrangement in the United States.
• Collaboration across local and remote teams and multiple business functions.
• Focus on customer outcomes, continuous improvement, and operational efficiency.
• Travel opportunities connected to customer kickoffs, launches, and other critical milestones.