Key Account Manager (FinTech)

Location: Serbia; hybrid or fully remote outside office locations

Salary: €50,000–€70,000 gross annually, including base salary and performance-related bonus

Company

hirify.global develops financial infrastructure for SMEs, corporates, and individuals, including multi-IBAN accounts, Treasury products, multi-currency services, FX, cards, investments, and accounting integrations.

What you will do

• Manage and grow an existing SME book of business through upselling, cross-selling, and renewals.
• Build long-term relationships with multiple stakeholders and maximize product alignment for client accounts.
• Monitor, forecast, and report on the sales pipeline in the company CRM.
• Present, negotiate, and structure complex pricing models for designated accounts.
• Represent customer needs and collaborate cross-functionally to improve the user experience.
• Achieve and exceed commercial targets while providing feedback to management.

Requirements

• At least 2 years of experience in sales and/or account management, ideally in fintech or financial services.
• Degree in business administration, finance, or a related field, or relevant professional experience.
• Excellent written and verbal English and German.
• Analytical mindset with strong organization, prioritization, and accountability.
• Experience with CRM systems, preferably Salesforce and Aircall.
• Willingness to provide a CV in English.

Nice to have

• Knowledge of KYB, AML, and risk mitigation.
• Understanding of the target market's requirements.
• Proficiency with AI tools.
• Additional language skills.

Culture & Benefits

• Hybrid or fully remote working options outside office locations.
• Opportunity to help build and scale a new department in an AI-native financial organization.
• Collaboration with a high-performing team focused on financial products and customer impact.
• Dedicated learning budget for professional development.