KYC COE TM & CDD Specialist (Financial Crime)

Location: Sydney, Australia; onsite

Company

ING is a banking and financial services organisation focused on helping customers while managing financial crime risks.

What you will do

• Support and enhance customer due diligence requirements, procedures, and controls across the customer lifecycle.
• Maintain the effectiveness of transaction monitoring frameworks and translate regulatory expectations into practical monitoring outcomes.
• Provide subject matter expertise on CDD requirements to stakeholders across the business.
• Partner with Operations, Risk, Compliance, Product, Delivery, and Technology teams to design and improve financial crime controls.
• Support regulatory change, remediation, quality improvement, risk assessments, and continuous improvement initiatives.
• Provide recommendations on financial crime risk management, control effectiveness, emerging typologies, monitoring coverage, and remediation issues.

Requirements

• Strong operational experience in Customer Due Diligence and KYC, including interpreting requirements and providing specialist guidance.
• Demonstrated transaction monitoring experience and the ability to provide practical subject matter guidance.
• Knowledge of customer onboarding, identification and verification, customer risk assessments, Enhanced Due Diligence, and ongoing customer reviews.
• Experience in banking or financial services.
• Strong understanding of AML/CTF obligations, financial crime controls, and risk-based decision making.
• Experience with remediation programs, continuous improvement, quality assurance, and complex or higher-risk customer relationships.

Culture & Benefits

• Six-month contract role with a full-time employment arrangement.
• Discounted ING health insurance.
• Additional rest day to support wellbeing.
• IMPACT day for approved sustainability volunteering.
• Inclusive, supportive workplace with opportunities to work with global colleagues.