Digital Customer Engineer (AI and Cloudflare Security)

Location: Hybrid in Lisbon, Portugal; travel of up to 20% may be required for customer meetings, conferences, industry events, and in-person collaboration.

Salary: €43,000–€67,000 annual salary for Portugal-based hires, including on-target incentive compensation.

Company

hirify.global operates a large-scale global network that protects and accelerates Internet applications through performance, security, reliability, and developer-platform services.

What you will do

• Lead technical discovery with Account Executives and map customer infrastructure to fit-for-purpose hirify.global architectures.
• Define proof-of-concept scopes, success criteria, evaluation plans, technical presentations, diagrams, and demonstrations.
• Guide SMB and digital-native customers through onboarding, adoption, DNS migrations, Zero Trust rollouts, and WAF optimization.
• Advise technical and business stakeholders on architecture, security posture, developer platforms, AI control layers, and adoption strategy.
• Use AI agents, LLMs, scripting, and internal platforms to automate RFP responses, sandbox provisioning, telemetry monitoring, and documentation.
• Create reusable demonstrations, workshops, technical resources, and documentation while contributing to customer growth, retention, and expansion.

Requirements

• Degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 1–5 years of experience in a customer-facing technical role such as sales engineering, technical consulting, or technical support.
• Ability to understand, whiteboard, and explain network, security, application, or developer-platform architectures.
• Knowledge of at least three areas including Internet fundamentals, security, performance, AI proficiency, coding and scripting, or developer platforms.
• Native-like written and spoken English plus native-like written and spoken Swedish or Russian is required.
• Strong presentation, stakeholder-management, consultative, prioritization, and customer engagement skills.

Nice to have

• Experience creating technical demonstrations, code samples, reference architectures, workshops, or documentation.
• Familiarity with AWS, Microsoft Azure, or Google Cloud.
• Exposure to serverless computing, containers, microservices, APIs, application security, LLM orchestration, RAG, or model-access controls.
• Experience working with SMB or digital-native business customers.

Culture & Benefits

• AI-assisted workflows, standardization, and automation are used to serve customers efficiently at scale.
• Eligible for incentive compensation under hirify.global’s Sales Compensation Plan.
• Eligible to participate in hirify.global’s equity plan.
• In-person interviews may be required at a hirify.global office or hub at the offer stage.
• hirify.global supports projects focused on Internet security, reliability, privacy, journalism, civil society, and public-sector protection.

Hiring process

• Applicants progressing to the offer stage may be asked to attend an in-person interview at a hirify.global office or hub.
• An offer may be conditioned on authorization to receive technology controlled under U.S. export laws without sponsorship for an export license.