Deployment Strategist

TL;DR

Deployment Strategist: Managing the rollout of an AI-powered mortgage servicing platform to enterprise clients with an accent on usability, adoption, and long-term value. Focus on translating client needs into scalable workflows, troubleshooting issues, and partnering with internal teams to ensure successful deployments.

Location: Willingness to travel and embed with customers (~25–50%), especially during high-impact deployment phases, New York City located staff.

Salary: $119,000-$162,000

Company

hirify.global’s mission is to empower every homeowner by creating a world where home ownership comes with ease, security, and financial know-how.

What you will do

• Support and manage the rollout of hirify.global’s platform across complex operational environments, ensuring adoption, usability, and long-term value.
• Understand intricate customer workflows, craft solutions that account for real-world constraints, and partner with forward-deployed engineers to build novel solutions.
• Build relationships with customer stakeholders, being present, thoughtful, and solutions-oriented during all phases of deployment.
• Translate ground-level learnings into actionable feedback for internal product and engineering teams.
• Build internal playbooks, deployment tools, and reusable processes to scale future rollouts.

Requirements

• Experience in consulting, business operations, customer success, operations, or other fast-paced environments requiring structured problem solving and strategic communication.
• Strong analytical thinking.
• Execution mindset.
• Technical curiosity and eagerness to learn tools like SQL, Python, and workflow platforms to get the job done.
• Clear, confident communication, especially with cross-functional teams and external stakeholders.
• Willingness to travel and embed with customers (~25–50%), especially during high-impact deployment phases.

Nice to have

• Familiarity with enterprise software deployments, workflow design, or implementation strategy.
• Experience working in regulated, operationally intense industries (e.g., financial services, healthcare, real estate).
• Exposure to AI, automation, or decision-support tools, even if it’s not core to your past work.
• Comfort navigating legacy systems, manual workflows, and customer environments that aren't "tech-first."

Culture & Benefits

• Be part of a small, high-trust team tackling some of the hardest implementation problems in modern enterprise software.
• Get on-the-ground exposure to real customer needs, and help shape how technology is delivered in environments that truly need it.
• Learn from a tight-knit group of experienced operators and product leaders, with strong mentorship and accelerated growth opportunities.
• Competitive salary with a meaningful stake in the company via equity, and 401k plan.
• Comprehensive medical, dental, & vision benefits.
• Flexible paid time off, sick days, and 11 company holidays.