Customer Engineer CMP (Semiconductor)

Location: Shanghai, China; onsite work with extensive clean-room and customer-site requirements

Company

hirify.global develops materials science and engineering solutions, equipment, and services for semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer semiconductor equipment.
• Apply diagnostic techniques and digital analytics to assess and resolve technical issues with support from senior engineers.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with senior engineers and customers to understand process flows, equipment roadmaps, requirements, and business challenges.
• Train and mentor junior field service engineers.
• Coordinate directly with customers to support smooth equipment operations.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters, plus basic Microsoft Excel, Word, and PowerPoint skills.
• Effective written and verbal communication skills.
• Ability to meet onsite safety, environmental, physical, clean-room, and personal protective equipment requirements.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs and support.
• Regular full-time employment with benefits.
• Work involves clean-room environments, extended standing and walking, tight spaces, ladders, heights, lifting up to 35 lbs., noise, electricity, and chemical protective equipment.