Software Development Engineer (Product Reliability Engineering)

Location: US - Austin, TX; at least 3 days per week in the office are required. The role is performed in an office setting and requires 5–10% travel.

Company

hirify.global operates global payments technology serving consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Design and ship automation for deployment pipelines, infrastructure provisioning, release orchestration, validation, rollback, and reporting.
• Write production-grade Python and supporting Go or Bash tools to reduce manual intervention and enable self-managing systems.
• Build, deploy, operate, and optimize relational database platforms, including patching, upgrades, backups, recovery, schema changes, replication monitoring, and query tuning.
• Develop GenAI-powered engineering assistants and integrate LLMs into observability, incident response, deployment governance, and developer-support workflows.
• Build dashboards, alerts, metrics, self-healing, and auto-scaling capabilities using observability tools for globally distributed payment systems.
• Support secure, compliant, highly available infrastructure through threat modeling, vulnerability remediation, audit readiness, documentation, Agile collaboration, and on-call rotations.

Requirements

• Bachelor’s degree or 3+ years of relevant work experience.
• Foundations in data structures, algorithms, and systems design, including reasoning about complexity, tradeoffs, and failure modes.
• Proficiency in Python and comfort with at least one additional language: Go, Java, or Bash.
• Foundational knowledge of relational databases, including SQL, data modeling, query optimization, and database connectivity troubleshooting.
• Familiarity with Linux/Unix environments and command-line tools.
• Exposure to AWS, GCP, or Azure and conceptual understanding of Docker and Kubernetes.
• Understanding of CI/CD principles and modern software delivery pipelines.
• Genuine intellectual interest in GenAI platforms and agentic systems is required; hands-on exposure is a plus.

Nice to have

• Degree in Computer Science, Software Engineering, or a related technical field; 2023–2025 graduates are preferred and December 2025 graduates are welcome.
• Experience with Terraform, Ansible, or Pulumi, including coursework, capstone, or internship experience.
• Experience with Liquibase or other database CI/CD tooling.
• Experience with Prometheus, Grafana, Splunk, ELK, or Datadog.
• Database administration experience covering backup and recovery, performance tuning, index management, or replication monitoring.
• Familiarity with Git workflows and Jenkins, GitHub Actions, or ArgoCD.
• Academic or project experience with scikit-learn, PyTorch, LangChain, or LangGraph.
• Understanding of DNS, load balancing, service mesh, or TCP/IP.
• GitHub profile, personal project, hackathon entry, or open-source contribution demonstrating technical thinking and implementation.

Culture & Benefits

• Full-time employment with collaboration in Agile squads alongside senior engineers, product managers, and global PRE peers.
• Participation in on-call rotations with support structures and mentorship.
• Benefits may include medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.
• Work hours vary according to department needs.
• Work is conducted in an office setting with regular in-person communication and standard desk-based activities.