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8 дней назад

Senior Manager, CFC CRM Product Manager (AI)

124 400 - 207 400$
Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Manager, CFC CRM Product Manager (AI): Owns the global CRM platform experience for customer-facing pharmaceutical sales, medical, KAM, and access colleagues with an accent on roadmap strategy, stakeholder alignment, and next-generation AI-enabled CRM capabilities. Focus on prioritizing technology enhancements, defining and delivering features, demonstrating solutions, measuring business impact, and scaling compliant CRM tooling across markets.

Location: United States - New York - New York City; hybrid, with 2–3 days onsite per week at a Commercial hirify.global site. Up to 50% travel and availability for European and Asian time zones may be required. Permanent U.S. work authorization is required.

Annual base salary: $124,400–$207,400. Tampa, FL salary range: $111,900–$186,500.

Company

hirify.global is a global pharmaceutical company developing medicines and healthcare solutions.

What you will do

  • Own the end-to-end success and strategic roadmap of the CFC CRM platform supporting sales, medical, KAM, and access users across brands and markets.
  • Identify, quantify, prioritize, and measure the business impact of CRM technology enhancements.
  • Build relationships with stakeholders and translate customer-facing needs into product opportunities and requirements.
  • Lead solution demonstrations, basic platform configuration, user acceptance testing, training, and communications.
  • Partner with UX, engineering, delivery, operations, digital technology teams, and vendors to concept, build, deploy, and improve product features.
  • Define product requirements and user stories, participate in agile ceremonies, manage vendor relationships, and support privacy, legal, regulatory, and compliance standards.

Requirements

  • Bachelor’s degree required; 5+ years of product management experience owning commercial products sold to external customers or businesses.
  • 5+ years in product management at a B2B or B2C technology or SaaS company, owning products from strategy through delivery.
  • Experience with consumer privacy or healthcare data at scale, sales and marketing technology integration, and customer journeys across channels.
  • Strong analytical, prioritization, communication, presentation, influencing, stakeholder management, and execution skills.
  • Experience leading complex, large-scale initiatives, managing risks, and removing delivery roadblocks.
  • U.S. work authorization by any employer is required; U.S. work visa sponsorship is not available now or in the future.

Nice to have

  • Master’s degree.
  • Experience in Life Sciences, healthcare technology, hospitals, payers, medical devices, diagnostics, consumer health, EHR, or wearables.
  • Experience with Veeva, Life Sciences Cloud, OCE, or Salesforce.
  • Product experience in a high-growth startup or global programs.
  • Leadership experience involving influence, collaboration, coaching, and guidance of colleagues.

Culture & Benefits

  • Hybrid work at a Commercial hirify.global site with flexibility across global time zones.
  • Participation in the Global Performance Plan with a 17.5% bonus target and eligibility for a share-based long-term incentive program.
  • Benefits include a 401(k) with hirify.global matching contributions, retirement savings contributions, paid vacation and holidays, caregiver, parental and medical leave, and medical, prescription, dental, and vision coverage.
  • Relocation assistance may be available based on business needs and eligibility.

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