8 дней назад
Senior Manager, CFC CRM Product Manager (AI)
124 400 - 207 400$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Manager, CFC CRM Product Manager (AI): Owns the global CRM platform experience for customer-facing pharmaceutical sales, medical, KAM, and access colleagues with an accent on roadmap strategy, stakeholder alignment, and next-generation AI-enabled CRM capabilities. Focus on prioritizing technology enhancements, defining and delivering features, demonstrating solutions, measuring business impact, and scaling compliant CRM tooling across markets.
Location: United States - New York - New York City; hybrid, with 2–3 days onsite per week at a Commercial site. Up to 50% travel and availability for European and Asian time zones may be required. Permanent U.S. work authorization is required.
Annual base salary: $124,400–$207,400. Tampa, FL salary range: $111,900–$186,500.
Company
is a global pharmaceutical company developing medicines and healthcare solutions.
What you will do
- Own the end-to-end success and strategic roadmap of the CFC CRM platform supporting sales, medical, KAM, and access users across brands and markets.
- Identify, quantify, prioritize, and measure the business impact of CRM technology enhancements.
- Build relationships with stakeholders and translate customer-facing needs into product opportunities and requirements.
- Lead solution demonstrations, basic platform configuration, user acceptance testing, training, and communications.
- Partner with UX, engineering, delivery, operations, digital technology teams, and vendors to concept, build, deploy, and improve product features.
- Define product requirements and user stories, participate in agile ceremonies, manage vendor relationships, and support privacy, legal, regulatory, and compliance standards.
Requirements
- Bachelor’s degree required; 5+ years of product management experience owning commercial products sold to external customers or businesses.
- 5+ years in product management at a B2B or B2C technology or SaaS company, owning products from strategy through delivery.
- Experience with consumer privacy or healthcare data at scale, sales and marketing technology integration, and customer journeys across channels.
- Strong analytical, prioritization, communication, presentation, influencing, stakeholder management, and execution skills.
- Experience leading complex, large-scale initiatives, managing risks, and removing delivery roadblocks.
- U.S. work authorization by any employer is required; U.S. work visa sponsorship is not available now or in the future.
Nice to have
- Master’s degree.
- Experience in Life Sciences, healthcare technology, hospitals, payers, medical devices, diagnostics, consumer health, EHR, or wearables.
- Experience with Veeva, Life Sciences Cloud, OCE, or Salesforce.
- Product experience in a high-growth startup or global programs.
- Leadership experience involving influence, collaboration, coaching, and guidance of colleagues.
Culture & Benefits
- Hybrid work at a Commercial site with flexibility across global time zones.
- Participation in the Global Performance Plan with a 17.5% bonus target and eligibility for a share-based long-term incentive program.
- Benefits include a 401(k) with matching contributions, retirement savings contributions, paid vacation and holidays, caregiver, parental and medical leave, and medical, prescription, dental, and vision coverage.
- Relocation assistance may be available based on business needs and eligibility.
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