Collections Specialist (German Speaking)

Location: Based in Berlin, Germany

Company

hirify.global provides a cloud commerce platform that unifies online and physical operations, multichannel sales, payments, financial solutions, and supplier networks for retail, hospitality, and golf businesses.

What you will do

• Manage delinquent portfolio accounts through outbound calls, emails, and customer outreach.
• Engage customers and follow up to resolve past-due balances and maintain account standing.
• Prepare and forward accounts to collection agencies when needed and maintain ongoing communication with them.
• Generate and review Excel and Google Sheets reports to identify and prioritize overdue accounts.
• Assist with month-end accounts receivable closing and payment discrepancy resolution.
• Monitor account irregularities, flag non-payments early, and respond to customer inquiries.

Requirements

• Prior experience in collections, accounts receivable, credit control, or a related role.
• Fluent or native-level German and strong written and spoken English required.
• Proficiency in Excel and Google Sheets, including formulas, pivot tables, and data tracking.
• Proactive, results-driven approach with strong follow-up, time management, and prioritization skills.
• Attention to detail, accurate documentation, financial acumen, and familiarity with financial regulations.

Nice to have

• Experience with Salesforce or a similar CRM.
• French language skills.

Culture & Benefits

• Flexible work environment with opportunities for career development and skills expansion.
• Equity scheme and health and wellness credit of up to 400 EUR per year.
• Mental health support through the Modern Health app.
• Ability to work from almost anywhere in the world for up to 60 days per year.
• Subsidy for an annual public transport pass when commuting to the Berlin office.
• Regular breakfasts, lunches, drinks, and snacks at the Berlin office.