Partner Success Manager (ANZ)

Location: Remote within Australia

Paid position; rate depends on experience and location

Company

AI-enabled security and web infrastructure company protecting websites and applications from automated threats through scalable security, performance, and monetization solutions.

What you will do

• Own the end-to-end success of a portfolio of strategic partners in the ANZ market.
• Lead partner onboarding, integrations, enablement, and go-lives while reducing time-to-first-value.
• Drive product adoption by embedding solutions into partner workflows, sales motions, and support processes.
• Identify upsell, cross-sell, expansion, and partner-driven revenue opportunities.
• Monitor partner health, mitigate churn risks, and expand usage across partner organizations.
• Support joint campaigns, launches, promotions, sales enablement, and go-to-market execution.

Requirements

• Must be located in Australia.
• 3–6+ years of experience in Partner Success, Customer Success, or Account Management.
• Experience in SaaS, hosting, cloud, infrastructure, HSP, MSP, or channel-based business models.
• Experience working with partners in ANZ and a proven record of driving growth and retention.
• Strong commercial, operationalization, stakeholder management, and data-driven decision-making skills.
• Fluent English.

Culture & Benefits

• Full-time engagement on a contract basis.
• Fully remote work within Australia.
• Direct impact on revenue growth and the partner ecosystem.
• Opportunity to build and scale partnerships in high-growth markets.
• Fast-paced, entrepreneurial environment with the opportunity to shape the Partner Success function.