Onboarding Analyst (Fintech)

Location: South Africa or Bulgaria; hybrid working with flexible hours.

Salary: €30,000–€40,000 EUR per year for Bulgaria, based on experience and relevant certifications.

Company

hirify.global provides stablecoin-powered financial infrastructure for enterprises, enabling businesses to send, receive, convert, and settle stablecoins and fiat across global markets.

What you will do

• Manage end-to-end onboarding and due diligence for individual consumer clients.
• Collect, review, and verify customer documentation while keeping records accurate and audit-ready.
• Conduct Customer Due Diligence and Enhanced Due Diligence in line with internal policies and regulatory requirements.
• Perform sanctions, Politically Exposed Persons, and adverse media screening, investigating alerts and managing escalations.
• Make risk-based decisions on applications and recommend further investigation or escalation where required.
• Identify improvements to onboarding processes, efficiency, compliance, and customer experience.

Requirements

• Fluent English with excellent written and verbal communication skills.
• At least two years of KYC onboarding experience in payments, fintech, banking, or foreign exchange.
• Knowledge of onboarding requirements across multiple jurisdictions, particularly the EU and US.
• Strong understanding of KYC, AML, CDD, and EDD requirements for individual customers.
• Experience with sanctions, PEP, and adverse media screening, including risk assessment and escalation management.
• Experience in regulated financial services and hands-on use of Sumsub or similar CRM and case-management tools.

Nice to have

• Experience supporting KYB onboarding, reviewing business documentation, identifying UBOs, and assessing corporate ownership structures.

Culture & Benefits

• Flexible working hours with hybrid working at the core of the role.
• Competitive salary and a flexible approach to holidays.
• Growth-minded, open, and creative working environment.
• Opportunities to travel to hirify.global offices, including London and Cape Town, for collaboration.
• Inclusive and diverse international team working across EMEA, North America, and APAC.