10 часов назад
Staff Product Designer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Staff Product Designer (AI): Designing the end-to-end risk operations experience for an internal platform where AI agents assemble and handle high-stakes cases across payments, payroll, banking, lending, compliance, and onboarding with an accent on explainability, human judgment, and scalable platform capabilities. Focus on designing AI-authored case briefs, analyst-agent collaboration, trust and escalation flows, reusable systems, and working prototypes for expert users in regulated environments.
Location: Petach Tikva, Israel
Company
is a global financial technology platform whose products include TurboTax, Credit Karma, QuickBooks, and Mailchimp.
What you will do
- Set the design vision, strategy, frameworks, and principles for a complex multi-team risk operations platform.
- Design AI-powered experiences that make automated reasoning understandable and give analysts clear ways to accept, override, or escalate decisions.
- Create reusable platform capabilities, consistent interaction patterns, and scalable design-system solutions across multiple squads.
- Design and visualize end-to-end workflows for expert users investigating and remediating high-stakes cases.
- Use working prototypes and AI-assisted tools to move concepts quickly into testable experiences.
- Lead experience reviews, mentor designers, influence senior leadership, and connect design outcomes to operational metrics.
Requirements
- 5+ years of product or interaction design experience with a portfolio demonstrating end-to-end ownership of complex initiatives at scale.
- Strong interaction, visual, and prototyping skills, including advanced Figma use and AI-assisted design tools.
- Experience designing data-dense tools for expert users, such as internal platforms, operations consoles, case-management systems, or agent workspaces.
- Experience designing trustworthy AI-powered experiences involving explainability, confidence, human-in-the-loop workflows, and graceful failure.
- Comfort with front-end code, user-centered design methods, operational metrics, and quantitative and qualitative evidence.
- Bachelor’s degree in Design, HCI, Human Factors, Computer Science, or equivalent practical experience.
Nice to have
- Experience in risk, fraud, trust and safety, compliance, or financial services operations.
- Experience designing agentic or LLM-based interfaces.
- Familiarity with regulated environments, audit requirements, and identity or verification constraints.
- Service design experience spanning customer-facing and agent-facing parts of a journey.
- Experience mentoring designers or leading craft forums.
Culture & Benefits
- Work across multiple squads with a platform-oriented design approach.
- Collaborate with product and engineering partners and contribute to broader design craft forums.
- Competitive compensation with performance-based rewards.
- Potential eligibility for cash bonus, equity rewards, and benefits under applicable plans and programs.
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