Client Account Services Specialist (Private Banking)

Location: BOS Singapore

Company

hirify.global is a global private bank within the OCBC Group network, providing private banking services and client account support.

What you will do

• Review client documentation and process post-onboarding maintenance requests accurately and on time.
• Update client static data in the bank’s core system.
• Perform sanity checks on periodic review lists and prepare outstanding document lists for Front Office.
• Liaise with Relationship Managers and Marketing Assistants on periodic review and maintenance cases.
• Handle queries, exceptions, investigations, and escalations while ensuring compliance with bank policies.
• Monitor risks and controls and support continuous alignment of processes with internal standards.

Requirements

• 3–4 years of experience in documentation-related work, preferably in private banking account services.
• Meticulous, detail-oriented, and able to handle complex cases.
• Ability to work independently with minimal direction and contribute effectively to a team.
• Clear and concise verbal and written communication skills.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.

Culture & Benefits

• Full-time, one-year contract position based in Singapore.
• Open, fair, and collaborative working culture.
• Professional and personal development programmes.
• Remuneration package with additional non-financial benefits.
• Development opportunities within the OCBC Group’s global network.