3 дня назад
Senior Vice President of Technology (Cybersecurity)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Vice President of Technology (Cybersecurity): Leading engineering, client support, cybersecurity, and IT operations for a managed IT and cybersecurity services provider with an accent on service delivery, operational security, and scalable processes. Focus on coordinating functional leaders, automating manual IT operations, improving incident response and vulnerability management, and maintaining measurable client retention.
Location: United States — remote, with travel or onsite work as needed to support business needs and clients
Company
provides managed IT and cybersecurity services for campaigns, nonprofits, and mission-aligned organizations.
What you will do
- Lead client support and service delivery, including response standards, resolution targets, escalation paths, staffing models, and the Halo ticketing platform.
- Oversee infrastructure, systems engineering, technical delivery, documentation, and operational accountability.
- Own cybersecurity operations across the client base, including monitoring, incident response, vulnerability management, and compliance readiness.
- Replace manual, reactive IT operations with automation and repeatable processes.
- Manage functional leaders across Client Support, Engineering, Cybersecurity, and IT Operations while building a leadership bench.
- Build operational scorecards covering response times, resolution rates, security incidents, and client retention impact.
Requirements
- 8+ years of technology operations leadership experience, including at least 4 years in a managed service provider environment.
- Experience managing managers and multiple technical functions simultaneously.
- Experience improving operational consistency without adding unnecessary bureaucracy.
- Strong practical understanding of cybersecurity operations and experience holding security leaders accountable.
- Experience building or scaling IT automation and replacing manual processes with repeatable systems.
- Direct, specific communication style with strong documentation and decision-making discipline.
Nice to have
- Experience supporting mission-driven, nonprofit, or advocacy organizations.
- Experience in a smaller, fast-moving company and a hands-on leadership environment.
- Interest in building a team and developing future leaders.
Culture & Benefits
- Remote work environment with travel or onsite presence as needed.
- Competitive pay with bonus eligibility.
- Healthcare packages contributed to by .
- Optional 401(k) with a match.
- Cell phone stipend and annual learning and development stipend.
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