Fraud & Disputes Intern (Fintech)

Location: Remote from Argentina; Monday through Friday, 9:00 am–5:30 pm Central Time

Salary: $800 USD per month as an independent contractor

Company

hirify.global is a fintech and retail company providing interest-free installment payment solutions that help consumers and merchants improve the shopping experience.

What you will do

• Investigate disputed credit card, debit card, and ACH transactions and resolve cases within established timeframes.
• Work with fraud, disputes, operations, data science, and engineering teams to determine case actions and improve loss-prevention mechanisms.
• Analyze account and transaction patterns using internal systems, policies, and review methodologies.
• Maintain service-level agreements for queued cases and minimize potential losses.
• Handle escalations from internal and external stakeholders professionally and efficiently.
• Use Claude or equivalent large language model tools to improve productivity, research, and communication.

Requirements

• Experience analyzing data and making impactful decisions in fast-paced, ambiguous environments.
• Strong attention to detail, multitasking, problem-solving, and analytical skills.
• Strong business judgment and communication skills.
• Ability to self-start and work with minimal supervision after training.
• Availability for full-time work Monday through Friday during Central Time business hours.
• Demonstrated experience with Claude or equivalent large language model tools is required.

Culture & Benefits

• Paid full-time internship with opportunities for career advancement.
• Fast-paced environment focused on high standards, experimentation, calculated risk-taking, and delivering results.
• Independent contractor arrangement with remote work from Argentina.