3 дня назад
Associate Manager - Community Team (Assassin's Creed)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate Manager - Community Team (Assassin's Creed) (Community Management/Gaming): Leading daily operations for a team of Community Managers supporting an assigned portfolio of games with an accent on player engagement, content quality, team development, and operational excellence. Focus on coaching managers, allocating resources, establishing community standards, and coordinating with Community, Social, Player Support, and Frontline teams.
Location: Montreal, QC, Canada; office-based
Company
is a global gaming company creating original interactive entertainment experiences, including Assassin's Creed, Rainbow Six, and Just Dance.
What you will do
- Support the Portfolio Lead with the daily operations and management of a Community team across an assigned portfolio of games.
- Lead Community Managers through supervision, work reviews, performance management, coaching, and development planning.
- Establish best practices for player community support, content production, quality standards, team training, and performance indicators.
- Manage team resources, workloads, staffing allocations, and operational improvement initiatives.
- Build relationships with Community, Social, Player Support, and Frontline partner teams.
- Support innovation, team autonomy, and a collaborative environment focused on improving the player experience.
Requirements
- Intermediate experience in community management or a similar role.
- Experience leading and managing people.
- Familiarity with social media channels, live streams, and YouTube.
- Experience in the video game industry is a significant advantage.
Nice to have
- Experience leading diverse, distributed teams.
- Video game industry experience.
Culture & Benefits
- Permanent, full-time employment.
- Office-based work in Montreal.
- Collaborative environment focused on player engagement and memorable gaming experiences.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →