Field Service Engineer

Location: Home-based role serving customers primarily in Bordeaux, Agen, and neighbouring regions, with occasional travel elsewhere in France.

Salary: €41,800 per year starting salary, aligned with experience and qualifications.

Company

hirify.global provides sensor-based sorting, peeling, and integrated post-harvest solutions for the food industry, focused on food safety, product quality, sustainability, and reducing food waste.

What you will do

• Install and commission optical sorting and grading equipment at customer sites.
• Perform preventive maintenance, troubleshooting, repairs, and service activities on industrial equipment.
• Train customer operators and maintenance personnel after machine installations.
• Provide technical support and build trusted relationships with customers and colleagues.
• Prepare customer visits, complete service reports, update technical documentation, and provide remote support from a home office.
• Travel to support customers across the south-west and occasionally elsewhere in France.

Requirements

• Technical qualification at BAC+2 or equivalent in electrotechnics, industrial maintenance, automation, electronics, or a related discipline.
• Hands-on experience with electrical fault-finding, electromechanical troubleshooting, preventive maintenance, and industrial equipment repair.
• Previous experience in field service, customer-site maintenance, commissioning, installation, or travelling technical support.
• Fluent French and technical, professional English communication skills.
• Good understanding of IT systems, networking fundamentals, and PC configuration.
• Valid driving licence and a strong customer-service mindset.

Culture & Benefits

• Home-based contract when not visiting customers.
• Company car with fuel or charging card and reasonable private use.
• Up to 10% performance-based annual bonus.
• Company-funded family healthcare, travel expenses, and travel insurance.
• 25 days of annual leave plus additional RTT days and salary protection and life insurance coverage.
• Professional equipment, training through TOMRA Learn, employee share purchase opportunities, and team activities.