4 дня назад
Product Manager - Digital Projects (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Manager - Digital Projects (AI): Building and optimizing digital products and AI-powered customer journeys across an airline’s digital ecosystem with an accent on roadmap development, personalization, behavioral analytics, and omnichannel experiences. Focus on translating data and AI insights into prioritized product changes, improving conversion funnels and usability, and aligning intelligent digital capabilities with governance and compliance requirements.
Location: Abu Dhabi, United Arab Emirates
Company
is the UAE’s national airline, connecting people across continents from its Abu Dhabi hub.
What you will do
- Own digital products and AI-powered customer journeys across the digital ecosystem.
- Build product roadmaps, business cases, value propositions, and investment priorities.
- Drive omnichannel experiences using AI-assisted insights, personalization signals, and behavioral analytics.
- Analyze conversion funnels, drop-offs, session replay, NPS, and other product performance metrics.
- Translate data and AI insights into prioritized backlog items and measurable product improvements.
- Collaborate with Commercial, Digital, Technology, Data, UX, Loyalty, and other stakeholders to optimize customer experiences.
Requirements
- 5+ years of Product Management experience in digital, eCommerce, airline, travel, or customer-facing technology environments.
- Experience managing multiple products, initiatives, or customer journeys simultaneously.
- Strong experience in roadmap development, business case creation, investment planning, and stakeholder management.
- Understanding of Agile delivery methodologies and product development practices.
- Strong analytical and commercial mindset with excellent communication and presentation skills.
- Experience in airline, travel, loyalty, digital commerce, payments, or self-service ecosystems is highly desirable.
Culture & Benefits
- Full-time role within the Revenue & Commercial Division.
- Work from the Abu Dhabi hub as part of a global aviation organization.
- Collaboration across commercial, digital, technology, data, UX, and loyalty functions.
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