DMD Statements & Managed Mailings Coordinator Manager

Location: Chelmsford, UK; requires travel to third-party sites and management company offices for meetings and output reviews when needed.

Company

SS&C provides AI-powered technology and services for financial services and healthcare organizations worldwide.

What you will do

• Plan, coordinate, communicate, and deliver statement and managed mailing projects from initiation through completion.
• Build and maintain project plans, actions, documentation, testing records, KPI updates, and status reports.
• Coordinate clients, suppliers, the Statements & Managed Mailings Team, Print Room, Enclosing Room, and Stock Control teams.
• Support implementations involving processes, procedures, data mapping, and template building.
• Lead project meetings, resolve issues, document decisions, and provide updates to management.
• Ensure mailings are dispatched within SLA and project timelines, while contributing to resource planning and cost-benefit analysis.

Requirements

• Ability to prioritize multiple projects and tasks with different deadlines.
• Experience working with regulatory deadlines.
• Analytical ability and experience working with large datasets from multiple systems using Excel.
• Strong communication, teamwork, customer focus, planning, organization, and problem-solving skills.
• Integrity, flexibility, initiative, accountability, commercial awareness, and quality focus.
• Eligibility to work in the UK hiring location is subject to verification.

Culture & Benefits

• Work with a global financial services and healthcare technology provider.
• Role involves collaboration across operational, supplier, client, and management teams.
• Employment offers are subject to background verification, including employment history, proof of eligibility to work, proof of address, credit checks, and criminal record checks where permitted by law.
• Applications are accepted on an ongoing basis until the position is filled.