Health Information II (Healthcare)

Location: Onsite in Key West, Florida, United States; Monday-Friday, 8:00am-4:30pm EST. Ability to commute between locations as needed is required.

Company

hirify.global provides secure healthcare data collaboration solutions for providers, health plans, researchers, and life sciences organizations.

What you will do

• Receive and process patient health information and release-of-information requests in accordance with company, facility, and HIPAA requirements.
• Retrieve, assemble, scan, digitize, and transmit medical records from paper and electronic health record systems.
• Protect patient confidentiality and ensure that records are released only to authorized individuals.
• Handle patient walk-ins, inbound and outbound calls, STAT faxes, mail, data entry, and administrative requests.
• Train HIS I associates, answer staff questions, support new-hire development, and generate reports for managers or facilities.
• Meet site productivity standards and participate in operational projects and committees.

Requirements

• At least 1 year of health information-related experience.
• High school diploma or GED and minimum age of 18.
• Professional verbal and written communication skills in English are required.
• Knowledge of HIPAA and medical terminology, with strong data entry, organization, and attention-to-detail skills.
• Basic computer proficiency and regular use of phones, fax machines, printers, Microsoft Word, and Excel.
• Ability to work with minimal supervision, manage changing priorities, work overtime during peak periods, and commute between locations as needed.

Nice to have

• Experience with EHR and billing systems.
• Experience working with subpoenas.
• Production or metric-based work experience and in-person customer service experience.
• Ability to build relationships with onsite clients and suggest process improvements.

Culture & Benefits

• Full-time regular employment with PTO, health, vision, and dental insurance, a 401(k) savings plan, and tuition assistance.
• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, and virtual phone.
• Post-offer health screenings and proof or completion of required vaccinations may be required by clients.
• This job is not eligible for employment sponsorship.