5 дней назад
Senior Site Merchandiser (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Site Merchandiser (AI) (e-commerce and swimming retail): Owns and improves the SwimOutlet.com shopping experience across navigation, search, product discovery, personalization, seasonal merchandising, and customer journeys with an accent on customer behavior, assortment strategy, and AI-powered workflows. Focus on analyzing merchandising data, designing experiments, reducing shopping friction, and partnering with Buying, Product, UX, and Technology to build more effective discovery and recommendation experiences.
Location: Remote (United States)
Company
is a US online specialty retailer focused on swimming and water sports, operating as part of Spiraledge.
What you will do
- Own merchandising across the .com customer journey, including the homepage, navigation, taxonomy, category pages, search, filters, ranking, product discovery, cross-selling, seasonal shops, and promotions.
- Develop persona-based shopping experiences for competitive swimmers, parents, coaches, teams, recreational swimmers, lifeguards, and other aquatic customers.
- Use customer behavior, conversion data, inventory signals, reviews, search activity, and feedback to identify friction and improve product discovery.
- Use AI tools, agents, structured prompts, and automated workflows to analyze data, generate hypotheses, automate repetitive work, and improve merchandising operations.
- Partner with Buying and Planning on assortment, inventory, product visibility, launches, seasonal strategies, and customer insights.
- Work with Product, Engineering, UX, Marketing, Creative, Search, Analytics, and Technology on search, recommendations, personalization, experimentation, conversational shopping, and AI-powered discovery.
Requirements
- 5+ years of experience in e-commerce, digital merchandising, site merchandising, or a closely related field.
- Experience with large multi-brand assortments, category merchandising, search, navigation, filters, sorting, and product discovery.
- Strong analytical skills and experience using customer behavior and conversion data to make merchandising decisions.
- Experience partnering with Buyers or Merchants and working closely with Product and UX teams.
- Experience with experimentation and A/B testing, plus strong commercial judgment and attention to detail.
- Heavy hands-on use of modern AI tools in a professional workflow and a willingness to learn the swimming customer are required.
Nice to have
- Experience building AI workflows, agents, automations, custom GPTs, or similar systems.
- Experience in sporting goods, specialty retail, apparel, footwear, outdoor, fitness, or another enthusiast-driven category.
- Knowledge of swimming.
Culture & Benefits
- AI is treated as a core part of daily merchandising work rather than an occasional tool.
- The role emphasizes experimentation, curiosity, customer empathy, and data-informed decision-making.
- Remote work is available within the United States.
- The position reports to the President and Chief Product Officer and collaborates across commercial, product, creative, analytics, and technology functions.
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