Fraud Operations Analyst (Fintech)

Location: Remote in Peru; Monday-Friday, 9:00 a.m.-5:30 p.m. local time (Central time zone).

Salary: $1,500-$2,000 USD gross per month as a contractor.

Company

hirify.global is a fintech and retail platform providing interest-free installment payment solutions that help consumers and merchants improve the shopping experience.

What you will do

• Monitor real-time transactions and customer behavior flagged for fraud or abuse.
• Investigate transactions and account patterns using internal policies, review methodologies, and data analysis.
• Block fraudulent or risky users and clear false-positive alerts.
• Research fraud and user behavior to support machine learning models, rules, and detection systems.
• Collaborate with analysts, operations specialists, data scientists, and engineers to improve fraud prevention tools and processes.
• Resolve queued cases within service-level agreements and handle stakeholder escalations.

Requirements

• Bachelor's degree from an accredited institution.
• At least one year of experience investigating and resolving fraud incidents.
• Strong data analysis, problem-solving, communication, attention-to-detail, and multitasking skills.
• Ability to make impactful decisions in a fast-paced and ambiguous environment and work independently after training.
• Experience with Claude or an equivalent large language model tool is required.
• Only English resumes are accepted; availability to work through holidays is required.

Nice to have

• Experience in fintech, payments, lending, banking, or financial institutions.
• A degree in statistics, mathematics, finance, economics, or a related quantitative discipline.
• Experience with SQL and data-processing or analytics tools such as Python, R, or SAS.
• Availability to start within two weeks after receiving an offer.

Culture & Benefits

• Remote, full-time contractor position.
• Fast-paced environment with opportunities for career advancement.
• Culture emphasizing high standards, ownership, calculated risk-taking, candid communication, and results.