Senior Global Application Engineer (Protective Communications)

Location: On-site at the hirify.global Center in Maplewood, Minnesota, at least four days per week. Travel may include up to 20%, mainly domestic with occasional international travel. Must be legally authorized to work in the United States without employment visa sponsorship.

Expected compensation: $124,127–$151,710 annually, including base pay and variable incentive pay if eligible.

Company

hirify.global develops products and technologies across industrial, safety, healthcare, and other markets.

What you will do

• Provide global technical support for protective communication products to local, regional, and area application engineers.
• Support current products and new product introductions through customer acceptance trials, field evaluations, technical documentation, claims substantiation, and user instructions.
• Troubleshoot electronic protective communication devices, including configuration, user setup, accessory compatibility, firmware, software, and connectivity issues.
• Support US and Canada sales and marketing organizations in expanding the protective communications business.
• Develop customer support materials, conduct customer training and industry presentations, and communicate customer needs to stakeholders.
• Collaborate cross-functionally on technical issues, support field research, and document work in hirify.global systems.

Requirements

• Bachelor’s degree or higher in engineering, completed and verified before starting.
• At least five years of experience in application engineering, technical service, or supporting, testing, or troubleshooting electronic devices or communication equipment in customer-facing or technical service environments.
• Strong interpersonal, presentation, and written and oral communication skills.
• Fluent English required.
• Legal authorization to work in the United States without employment visa sponsorship required.
• Ability to work on-site at the Maplewood, Minnesota location at least four days per week.

Nice to have

• Master’s degree in electrical engineering, acoustical engineering, computer science, information systems, or a related field.
• Experience with audio, sound, two-way communication, DMR, PMR, LMR, or Push-to-Talk over Cellular devices.
• Occupational health and safety or personal protective equipment experience.
• Experience with customer trials, product demonstrations, root-cause investigations, technical training, or field evaluations.
• Experience working with people from diverse countries and cultures.

Culture & Benefits

• Full-time employment with medical, dental, vision, health savings, flexible spending, disability, life insurance, paid absence, and retirement benefits eligibility.
• Support for physical and financial well-being through company programs.
• Work with global colleagues across diverse locations, technologies, and products.
• Participation in a company Environmental Health and Safety culture.