Manager, Client Relations (Publishing)

Location: Milton Keynes, United Kingdom; onsite role

Company

hirify.global distributes physical and digital content, including print, print-on-demand, audio, ebook, and wholesale services, to publishers, retailers, and libraries worldwide.

What you will do

• Manage day-to-day operations for the Client Relations team and relationships with assigned publisher clients.
• Act as a liaison and advocate between publishers and internal teams, supporting communications, inventory planning, and publisher-related activities.
• Provide guidance on publishing programmes and individual titles, while educating clients on metadata, marketing, print, and digital sales services.
• Partner with sales teams on commercial outreach, sales projections, semi-annual sales conferences, and client events.
• Manage seasonal deadlines, cataloguing, publicity updates, and client business materials.
• Train, mentor, and support the professional development of the Client Relations Manager and Coordinator.

Requirements

• Bachelor’s degree.
• Six years of client management, client relations, and/or relevant publishing experience.
• At least one year of supervisory or project coordination experience.
• Ability to work onsite in Milton Keynes and maintain a full-time schedule during normal operating hours.
• Ability to speak, write, and read English.
• Presentation, advocacy, critical thinking, prioritisation, communication, and relationship-building skills.

Culture & Benefits

• Training opportunities.
• Competitive salary.
• Free onsite parking.
• Free hot drinks.
• Service awards.
• Travel of up to 15% may be required.