6 дней назад
IT Operations Specialist (Automotive)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Operations Specialist (Automotive): Operating and supporting IT infrastructure and systems in Badr City, Egypt, with an accent on service delivery, infrastructure administration, identity management, and security. Focus on troubleshooting IT environments, managing incidents and service requests, and maintaining continuity and disaster recovery capabilities.
Location: Badr City, Egypt
Company
provides products, solutions, and services for energy and data management in the automotive industry, including cables, wiring systems, and related components.
What you will do
- Define operational procedures and service handover processes for IT services.
- Provide first-, second-, and third-level IT support for users and complex IT solutions.
- Manage and prioritize service requests and incidents to ensure timely resolution.
- Administer, monitor, and operate IT systems and infrastructure.
- Develop, approve, and maintain IT continuity and disaster recovery plans.
- Manage user identities, access rights, security protection, and compliance with IT security standards.
Requirements
- Bachelor's degree in Computer Engineering, Computer Science, or Information Technology.
- Suitable for fresh graduates and candidates with 0–1 year of experience in IT infrastructure, IT support, or junior system administration; relevant internships are considered.
- Foundational knowledge of Windows Server, Active Directory, DNS, DHCP, Microsoft 365 administration, and basic virtualization using VMware vSphere or Hyper-V.
- Understanding of TCP/IP, VLANs, routing and switching, with exposure to Cisco equipment, IP telephony, or Microsoft Azure.
- Strong troubleshooting, analytical, and problem-solving skills.
- Basic knowledge of ITSM ticketing systems and ITIL best practices.
Culture & Benefits
- Work in an automotive industry organization operating across 21 countries.
- Work on IT systems supporting the development and production of connected and sustainable mobility solutions.
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