Site Reliability Engineer III (SRE) - Guidewire Cloud Platform (Application)

Location: Krakow, Poland

Company

hirify.global provides cloud software and data, digital, analytics, and AI products used by property and casualty insurers worldwide.

What you will do

• Troubleshoot application and distributed-system issues with development teams while minimizing customer impact.
• Develop automated runbooks, monitors, dashboards, and synthetic transactions to reduce manual operational work.
• Improve application reliability, performance, scalability, and service availability on the hirify.global Cloud Platform.
• Design and maintain SLI, SLO, and Error Budget practices, including application performance monitoring and telemetry.
• Deploy and manage scalable AWS and Kubernetes infrastructure using Terraform and cloud-native approaches.
• Participate in mandatory on-call rotations, including responses outside regular business hours, on weekends, and during holidays.

Requirements

• Experience in SRE or a similar reliability-focused engineering role.
• Software engineering experience with Python, Go, or Java, including clean, testable code and SOLID, DRY, and KISS principles.
• Experience troubleshooting distributed systems on cloud infrastructure and working with CI/CD pipelines in Kubernetes and legacy environments.
• Experience with AWS, Kubernetes, Terraform, configuration management, GitOps, Puppet, or Ansible.
• Knowledge of monitoring, APM, telemetry, cloud networking, security, vulnerability management, and programmatic infrastructure remediation.
• Willingness and ability to participate in mandatory on-call rotations.

Nice to have

• SRE or AWS certification.
• Experience with SQL, database administration, data pipelines, performance tuning, and schema design.
• Familiarity with TeamCity, Bitbucket Pipelines, Jenkins, or GitHub Actions.
• Experience with Hadoop, Apache Spark, AWS Redshift, microservices, or event-driven architectures.

Culture & Benefits

• Mission-driven work supporting insurance customers during crises and other challenging events.
• Culture focused on innovation, teamwork, continuous learning, and work-life balance.
• Competitive compensation and comprehensive benefits.
• Opportunities for career development and collaboration with experienced technical peers.