Staff Observability Engineer (AI)

Location: Remote Poland

Base salary: 290,000–375,000 PLN annually, with potential performance-based bonus and equity options.

Company

hirify.global provides a real-time Customer Data Platform that helps organizations unify customer data and support personalized, privacy-conscious experiences and enterprise AI strategies.

What you will do

• Lead observability design, telemetry schemas, and OpenTelemetry pipeline architectures across products, platform services, data pipelines, and internal tools.
• Define service-level indicators, objectives, error budgets, and production-readiness requirements with engineering and product teams.
• Architect AI observability for Amazon Bedrock and agentic workflows, including model selection, latency, retries, token usage, tool execution, and cost attribution.
• Establish traceability across user requests, prompts, model calls, retrieved context, downstream services, and final responses while maintaining privacy and security controls.
• Build dashboards, alerts, SLOs, runbooks, and operational views for incident diagnosis, performance optimization, and cost control.
• Participate in an on-call rotation of approximately 20% and lead failure injection, production testing, and capacity planning.

Requirements

• 6+ years of experience in Site Reliability, Observability, or Platform Engineering supporting 24x7x365 production systems.
• Deep experience with OpenTelemetry and observability platforms such as Datadog, Sumo Logic, Prometheus, or Grafana.
• Experience with distributed systems, APIs, event-driven architectures, asynchronous workflows, and AI/ML or GenAI instrumentation.
• Experience with Amazon Bedrock or similar platforms, including model usage, latency, throttling, token metrics, and cost attribution.
• Proficiency in Java, Python, or Go, plus strong AWS expertise covering networking, IAM, security, and service quotas.
• Experience with IaC, CI/CD, containers, data modeling, telemetry pipelines, cardinality management, retention, responsible AI, and data privacy controls.

Nice to have

• Familiarity with agentic workflows, prompt engineering, vector databases such as Neptune, RAG architectures, LangChain, LlamaIndex, or SageMaker.

Culture & Benefits

• Remote-first working with support for a home office setup.
• Paid time off, extended paid parental leave, and company holidays.
• Health and wellness programs and competitive benefits.
• Professional development through on-demand courses and leadership programs.
• Volunteer support with 15 hours of paid work time annually.
• New hire equity grants and opportunities to participate in hirify.global's ownership program.