2 дня назад
Junior Fraud Analyst (iGaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Junior Fraud Analyst (iGaming): Managing high-volume fraud alert, account, transaction, documentation, and chargeback reviews within a Melbourne-based Payments Fraud & Risk team with an accent on operational accuracy, audit trails, and escalation handling. Focus on identifying cross-case patterns, supporting live fraud incidents, building dispute evidence packs, and improving procedures through post-incident reviews.
Location: Full-time onsite role at the Melbourne office, Australia; extended hours and weekend roster required.
Company
is a high-growth technology company creating and operating global brands including Stake, KICK, and Games.
What you will do
- Work fraud alert, account review, transaction verification, and documentation queues according to defined service levels and screening criteria.
- Escalate suspicious behaviour and policy violations through established procedures.
- Maintain accurate case notes, audit trails, shift handovers, and documentation of anomalies and emerging issues.
- Build chargeback and payment dispute evidence packs and resolve fraud-related stakeholder escalations.
- Identify patterns across accounts and cases, and support live fraud incidents and post-incident reviews.
- Surface procedural gaps and recurring false positives to help improve fraud prevention processes.
Requirements
- 1–2 years of experience in fraud, payments, KYC, or a comparable operational role.
- Availability for extended hours on a published roster, including weekend rotations.
- Strong numerical and data literacy, with confidence using spreadsheets and operational dashboards.
- High attention to detail while handling high-volume queues.
- Clear, concise written communication and discretion with sensitive customer and financial information.
Nice to have
- Experience with iGaming and AML.
- Experience working with large datasets.
- Understanding of SQL queries.
Culture & Benefits
- On-the-job learning opportunities and a clear progression path from Junior Fraud Analyst to Fraud Analyst.
- Performance-based bonus of up to 20% and a referral bonus.
- 18 weeks of paid parental leave for primary carers and 12 weeks of parental return transition support.
- Employee Assistance Program and regular company-wide events.
- In-office amenities including massages, catered breakfast, free coffee, juices and smoothies, gaming facilities, and modern workspaces.
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