Senior Engineer (SRE/Incident Management)

Location: Bethesda, Maryland, United States

Annual salary: $100,000–$215,000

Company

hirify.global is a large United States auto insurer and a member of the Berkshire Hathaway family of companies.

What you will do

• Design, develop, and operate automation, self-service tools, dashboards, APIs, integrations, and data pipelines for incident management and on-call operations.
• Build reliable shared services and apply engineering standards across deployment, testing, observability, security, and production readiness.
• Lead technical response during high-severity incidents, coordinating troubleshooting, impact analysis, and safe service recovery.
• Conduct post-incident reviews, root cause analysis, corrective action planning, and reliability improvements.
• Develop runbooks, readiness criteria, triage models, and resilience practices for distributed systems.
• Partner with SRE, platform, product, infrastructure, security, and business stakeholders while mentoring engineers.

Requirements

• 4+ years of professional software engineering experience and experience building reliable production systems.
• Hands-on proficiency in multiple languages, including Go, Java, Python, or C#, with Kubernetes and serverless technologies such as KNative.
• Experience with SQL and NoSQL databases, cloud-native services, data pipelines, analytics, and operational dashboards.
• Experience with OpenTelemetry and observability platforms such as Grafana, Datadog, Splunk, or Azure Monitor, plus incident management platforms such as PagerDuty.
• Experience with Azure, AWS, GCP, or complex hybrid environments, and ownership of production systems operating 24x7.
• Must participate in a 24x7 on-call rotation and support high-severity production incidents.

Nice to have

• Experience with Spark, Trino, Superset, Power BI, or AI-assisted development tools such as Claude Code, Cursor, and GitHub Copilot.
• Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience.

Culture & Benefits

• Personalized development programs, mentorship, and certification assistance.
• Inclusive and collaborative culture focused on shared success and continuous improvement.
• Competitive pay, benefits, and flexibility supporting employee well-being.
• Active ownership of systems through a “You Build It, You Run It” engineering model.
• hirify.global will not sponsor a new applicant for employment authorization for this position.