Sr. Field & Community Manager (Fintech)

Location: On-site in San Francisco, United States

Company

hirify.global is building a global operating system for fintech, starting with payments, and processes tens of billions of dollars annually for companies ranging from startups to publicly traded businesses.

What you will do

• Create and manage engaging content across social media and community channels.
• Plan and execute executive dinners, meetups, conferences, and field marketing activations, managing venues, guest lists, vendors, budgets, and on-site logistics.
• Coordinate invitations and VIP customer events with Sales and leadership, and represent hirify.global at industry events.
• Respond to community questions, foster an inclusive community, and manage PR-sensitive conversations.
• Build relationships with customers, power users, and advocates to support referrals, testimonials, and word-of-mouth growth.
• Track engagement metrics, event ROI, attendee feedback, and customer insights, reporting trends to Product and Marketing.

Requirements

• 5+ years of experience in community management, field marketing, or event marketing, ideally in B2B.
• Proven experience planning and executing in-person events end to end, from executive dinners to larger activations.
• Exceptional written and verbal communication skills and high emotional intelligence.
• Proficiency with social media management platforms, analytics dashboards, and basic design or video tools.
• Ability to manage budgets, vendors, and multiple concurrent events with strong attention to detail.
• Ability to work on-site in San Francisco.

Nice to have

• Experience in fintech, payments, or a hyper-growth B2B SaaS company.
• An existing network in the payments or fintech industry.
• Experience building a customer advocacy or referral program from scratch.
• Experience presenting to and coordinating with senior executives and Sales leadership.

Culture & Benefits

• Work at the intersection of ongoing community engagement and high-touch, in-person relationship building.
• Collaborate closely with Sales, leadership, Product, and Marketing.
• Help shape customer, partner, and advocate relationships in a growing fintech company.