Technical Research Administrator (Insurance/Total Loss)

Location: Remote within the United States; preference for Eastern and Central Time Zones. Virtual meetings require the camera to be on.

Company

hirify.global provides software solutions for automotive parts, repair, estimating, research, supply chain, and related service workflows.

What you will do

• Track regulatory updates and communicate changes through reference materials and documentation.
• Research regulatory and business requirements and maintain detailed compliance documentation.
• Validate regulatory information with internal teams and support audits, inspections, and compliance reviews.
• Implement configuration changes using functional language and maintain related development documentation.
• Perform manual and automated QA, verify business rules, improve workflows, and remove bottlenecks.
• Provide escalated application support, lead customer setup and configuration, and participate in client demos.

Requirements

• Associate degree, vocational training, or equivalent directly related experience in business, computers, or a related field.
• At least 3 years of experience in technical application support, total loss research, or a comparable role.
• Advanced Excel skills, including complex formulas and logic, plus light SQL experience.
• Strong research ability, exceptional attention to detail, independent prioritization, and deadline management.
• Proactive, constructive communication and flexibility when priorities change.
• Ability to work remotely within the United States with limited in-person interaction.

Culture & Benefits

• Remote-first work with a monthly communication stipend and home office equipment stipend.
• Medical, dental, and vision benefits starting on the first day.
• 401(k) with company match.
• Unlimited flexible time off and 10 company-paid holidays.
• Professional development programs, tuition assistance, employee resource groups, and employee discounts.