Director, Consumer Product (E-commerce)

Location: Los Angeles, CA; hybrid work arrangement

Salary: $170,000–$245,000 annually, plus bonus eligibility

Company

hirify.global operates a ticketing platform that helps fans discover events, select seats, and purchase tickets for concerts, sports, theater, and festivals.

What you will do

• Lead the product roadmap for ticket selection and checkout across the full purchase funnel, including LA28.
• Define product strategy, priorities, KPIs, trade-offs, dependencies, and resource needs in line with business goals.
• Partner with engineering, design, product operations, account management, client services, marketing, and LA28 stakeholders to develop, test, and launch features.
• Optimize conversion funnels, personalization, performance, and user engagement across web and mobile experiences.
• Conduct user research and analyze data to guide product decisions and continuous improvement.
• Mentor and develop a high-performing team of product managers while communicating progress and product value to leadership.

Requirements

• 7–10 years of product management experience focused on consumer-facing digital products across web and mobile applications.
• 5+ years of experience managing a team of product managers.
• Strong understanding of web and mobile product development and UX best practices.
• Experience with conversion optimization, personalization, and user engagement strategies.
• Excellent communication and presentation skills, including experience presenting to executive audiences.
• Work visa sponsorship is not available for this position.

Nice to have

• Experience in e-commerce, ticketing, or the live entertainment industry.

Culture & Benefits

• Medical, dental, and vision insurance.
• Paid holidays, vacation and sick time, parental leave, and company-paid basic life insurance.
• 401(k) plan with a current 3% employer match.
• Flexible spending and health savings account options, wellness offerings, and voluntary life insurance.
• Training, education reimbursement, employee resource groups, and volunteer opportunities.