1 день назад
Senior Product Manager, CRM (Gaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Manager, CRM (Gaming): Owning the CRM product roadmap and building scalable communication capabilities for a leading live-service mobile game with an accent on personalisation, automation, segmentation, and player lifecycle engagement. Focus on leading cross-functional discovery and delivery, designing testing strategies across channels and player segments, and using analytics to improve retention, reactivation, and player value.
Location: Hybrid in Barcelona, Spain with three office days per week, or remote within the UK
Company
is a global video game and interactive entertainment company developing, publishing, and operating mobile, web, PC, and console games, including MONOPOLY GO!.
What you will do
- Own the CRM product strategy and roadmap across player-facing experiences and internal tooling.
- Identify opportunities to improve player engagement, retention, reactivation, and value through relevant communication.
- Lead discovery, ideation, prioritization, development, launch, measurement, and iteration for CRM capabilities.
- Evolve personalization, automation, segmentation, decisioning, orchestration, and dynamic content across push, email, in-game messaging, Live Activities, and emerging channels.
- Partner with analytics to monitor program effectiveness and guide continuous improvement.
- Lead testing strategies across A/B testing, cadence, segmentation, and channel mix.
Requirements
- Proven experience in Product Management or a related product discipline.
- Experience with player lifecycle and contact strategy.
- Analytical mindset and confidence using data to identify opportunities and guide decisions.
- Strong cross-functional collaboration skills in a fast-paced environment.
- Player-first mindset and drive to improve product and communication strategies.
- Product experience in gaming is preferred; entertainment or mobile app experience is relevant.
Nice to have
- Hands-on experience with Braze or a similar marketing automation platform.
- Experience with Looker.
- Experience with live-service, casual, or social games.
Culture & Benefits
- Work with a global team developing experiences for millions of players.
- Contribute to a leading live-service mobile game and a large portfolio of interactive entertainment products.
- Collaborate with dedicated software engineering and analytics resources.
- Join a company with global operations across more than a dozen countries.
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