Customer Engagement Lead RD/RBD Netherlands

Location: Amsterdam, Netherlands; hybrid schedule with 3 days on site and 2 days working from home

Salary: €65,000–€86,333 per year

Company

hirify.global develops medicines and works to improve patient outcomes through scientific innovation across global markets.

What you will do

• Build trusted relationships with key opinion leaders and multidisciplinary treatment teams in rare diseases and hematology.
• Provide medical-scientific information on the rare disease and rare blood disorder portfolio, including upcoming launches.
• Develop and execute customer engagement plans and local brand tactics for the Netherlands.
• Coordinate omnichannel customer journeys across email, webinars, portals, events, congresses, and educational programs.
• Support launch readiness, marketing material localization, compliance review, and distribution.
• Manage marketing budgets, evaluate campaign ROI, and use customer data and feedback to improve performance.

Requirements

• At least 3 years of experience in pharmaceutical marketing.
• In-depth knowledge of rare diseases, rare blood disorders, hematology, competition, and market trends.
• Knowledge of Dutch regulatory requirements, including CGR.
• Experience with digital marketing, campaign analytics, feedback-loop marketing, and data-driven prioritization.
• Experience with CRM tools such as Veeva or Salesforce and digital engagement platforms.
• Fluency in Dutch and English, written and spoken, is required.

Nice to have

• Experience in rare diseases, hematology, or specialty care.
• Experience with or strong interest in product launches.
• Experience working in a multi-country environment.

Culture & Benefits

• Cross-functional collaboration with Sales, Marketing, Medical, and omnichannel teams.
• Opportunities to contribute to North Europe and global initiatives beyond the Netherlands.
• Support for professional growth and participation in employee benefit programs.
• Commitment to ethics, compliance, integrity, and equal opportunity.