Technical Inside Sales Representative (Industrial Sales)

Location: Grand Rapids, Michigan, United States

Company

hirify.global is an employee-owned industrial products company with divisions serving electrical, automation, pipe, valve, fitting, steam, lighting, industrial controls, and instrumentation industries.

What you will do

• Understand customer applications and recommend appropriate technical products and services.
• Explain complex technical information clearly to non-technical customers and respond to inquiries across multiple communication channels.
• Manage customer follow-ups, outbound calls, leads, quotes, orders, proposals, reports, and sales opportunities.
• Maintain product, pricing, sales, and customer information in internal databases.
• Manage vendor relationships, stay current on product offerings, and act as a product-line champion.
• Support product training, team development, branch visits, seminars, and other business-related activities.

Requirements

• Three years of industrial sales experience.
• Bachelor’s degree, technical degree, or equivalent combination of skills and experience.
• Proficiency in Microsoft Office and ability to read and interpret technical documents, bid specifications, and P&ID drawings.
• Strong interpersonal, written, verbal, organizational, analytical, and problem-solving skills.
• Ability to work cross-functionally, manage priorities, multitask, and provide effective customer service.
• Ability to work in a normal office environment, sit for eight hours per day, and perform the required visual, auditory, and communication duties.

Nice to have

• Previous technical experience in a related field.
• Experience with Epicor or Solar Eclipse.

Culture & Benefits

• 100% employee-owned company with an ownership-focused culture.
• Opportunities for learning, mentoring, coaching, and career development.
• Collaborative environment with established employee tenure.
• Equal opportunity employment.